I Tested Quoting Software for Small Business Estimates
A professional estimate can win a job before the work even begins.
Customers are not only comparing prices. They are also comparing how clearly each business explains the scope, presents its options, handles approval, and communicates what happens next.
One company sends a vague total through a text message. Another sends a branded quote with itemized services, optional upgrades, photos, payment terms, and an approval button.
Even when the prices are similar, the second business appears more organized and trustworthy.
I tested popular quoting software using realistic small-business estimating workflows. The test covered service calls, project proposals, optional line items, deposits, electronic signatures, quote follow-ups, estimate-to-invoice conversion, and mobile quoting.
I focused on US small businesses such as:
- Contractors
- Home service companies
- Consultants
- Creative agencies
- Repair businesses
- Cleaning companies
- Landscapers
- Photographers
- Professional service firms
- Local installation businesses
After comparing the leading options, Joist was my best quoting software for contractors and very small service businesses.
It was fast, affordable, and designed around estimates, customer approvals, invoices, and payments. Jobber was the stronger choice when quoting needed to connect with scheduling and field operations. PandaDoc was better for detailed sales proposals, while QuickBooks Online made the most sense when estimates needed to become part of the company’s complete accounting system.
Best Quoting Software at a Glance
|
Software |
Best for |
Starting price |
Main strength |
|
Joist |
Best for contractors |
From $10 per month |
Fast mobile estimates |
|
Jobber |
Service businesses |
From $29 per month annually |
Quotes connected to jobs and scheduling |
|
PandaDoc |
Sales proposals and B2B services |
Tiered per-seat pricing |
Interactive proposals and e-signatures |
|
QuickBooks Online |
Accounting-focused businesses |
From $38 per month before promotions |
Estimates connected to bookkeeping |
|
Housecall Pro |
Growing home service teams |
From $59 per month annually |
Field estimates and pricebooks |
|
FreshBooks |
Freelancers and consultants |
Tiered plans |
Simple estimates and time-based billing |
|
Zoho Invoice |
Businesses needing free estimates |
Free core product |
Affordable basic quoting and invoicing |
Prices, promotions, payment-processing fees, included users, and quote features can change. Verify the current plan before subscribing.
How I Tested the Software
I used six common estimating situations.
A Basic Service Estimate
The first quote included:
- Service-call charge
- Estimated labor
- Materials
- Sales tax where applicable
- Expiration date
- Customer approval
This tested how quickly a business could create and send a quote from a phone.
A Good-Better-Best Quote
The second customer needed several choices.
The quote included:
- Basic repair
- Enhanced repair
- Full replacement
- Optional maintenance service
This tested whether customers could compare and select options without receiving several separate documents.
A Project Proposal
The third estimate involved a larger project requiring:
- Scope of work
- Timeline
- Deliverables
- Pricing table
- Terms
- Deposit
- Electronic signature
This tested whether the software could create more than a simple list of line items.
A Quote With Markups
The fourth test included materials purchased for $2,000 and sold with a markup.
I checked whether the software could calculate costs, selling prices, margins, taxes, and discounts without showing internal cost information to the customer.
A Follow-Up Test
The customer opened the estimate but did not approve it.
This tested:
- Quote-status tracking
- Automatic reminders
- Expiration dates
- Customer activity
- Follow-up messages
Estimate-to-Invoice Conversion
The final quote was approved and the work completed.
I checked whether the estimate could become an invoice without reentering every customer and line-item detail.
1. Joist: Best Quoting Software for Contractors
Joist was the easiest quoting platform to use from a job site.
It is designed specifically for contractors and owner-operators. Its estimating tools support line items, markups, discounts, taxes, branding, customer approvals, and mobile delivery.
Joist currently offers three primary plans:
- Basics: $10 per month
- Pro: $17 per month
- Elite: $32 per month
Pro includes unlimited estimates and invoices, project templates, contracts, work orders, photos, branding, expense tracking, and QuickBooks synchronization. Elite adds tools such as change orders and business reporting.
Mobile Quote Test
Joist was particularly strong when I created the estimate from a phone.
I could add:
- Labor
- Materials
- Quantities
- Unit prices
- Markups
- Taxes
- Discounts
- Customer notes
- Payment terms
The estimate looked professional without requiring a desktop computer.
That is useful for contractors who prepare quotes while still at the customer’s property. The customer does not have to wait several days while handwritten notes are transferred into a document.
Contractor Pricing Test
Joist supports line items, markups, taxes, and discounts, which helps contractors account for more than direct labor and materials.
For example:
|
Estimate item |
Amount |
|
Materials |
$2,000 |
|
Material markup |
$500 |
|
Labor |
$1,800 |
|
Equipment |
$300 |
|
Disposal |
$150 |
|
Subtotal |
$4,750 |
A contractor may also need to account for overhead such as insurance, vehicle expenses, office time, tools, callbacks, and payment fees when setting prices.
The software can perform the calculation, but the business must still decide which costs and profit margin belong in the quote.
Estimate Approval
The customer can review and approve the estimate electronically.
This provides a clearer record than receiving a text saying, “Okay, go ahead.”
Once the quote is approved, the information can move toward invoicing and payment without recreating the entire document.
What I liked
Joist was strongest for:
- Mobile estimating
- Contractor-focused line items
- Markups and discounts
- Taxes
- Digital approvals
- Deposits and payment schedules
- Estimate-to-invoice conversion
- Photos and branding
- Low monthly pricing
Where Joist falls short
Joist is not a full customer relationship management or field service platform.
It does not provide the same scheduling, dispatching, technician tracking, route management, or automated customer communication available in Jobber and Housecall Pro.
Its proposal design is also less sophisticated than PandaDoc for businesses selling complex consulting, marketing, or B2B services.
Best for
Choose Joist when you are a contractor, handyman, installer, painter, electrician, plumber, or small remodeling company that needs to create estimates quickly from the field.
My verdict: Best quoting software for contractors.
2. Jobber: Best for Service Business Quotes
Jobber was the strongest option when an accepted quote needed to become a scheduled service job.
Quotes are fully integrated with Jobber’s broader workflow. Once approved, a quote can be converted into a job, scheduled, completed, and invoiced.
Jobber currently advertises plans beginning at $29 per month, although team plans and advanced quoting features cost more.
Quote-to-Job Test
Jobber handled the complete workflow well:
- A customer requested service.
- The business created a quote.
- The customer reviewed and approved it.
- The quote became a scheduled job.
- A technician completed the work.
- The job became an invoice.
- The customer paid online.
This connection was more valuable than the quoting tool alone.
The office did not need to copy customer details from proposal software into a separate scheduling platform.
Optional Line Items
Jobber can support optional line items and more advanced quote configurations on eligible plans.
For example, a lawn care business could quote:
- Weekly mowing
- Optional hedge trimming
- Optional fertilizer application
- Optional seasonal cleanup
The customer can approve the main service and select relevant upgrades.
Jobber reports that businesses offering optional quote items can generate meaningful upsell activity, although results will vary by business, industry, and customer.
Markups and Estimated Margins
Jobber’s Grow plan includes advanced quote tools such as product and service markups and estimated-margin visibility.
This allows the business to calculate selling prices while keeping internal costs and margin information hidden from customers.
Customer Document Controls
Businesses can customize how quotes appear to customers, including whether the document is called a “quote” or “estimate” and whether quantities and unit prices appear.
That is useful because different industries use different terminology.
A contractor may prefer “estimate,” while a repair company may use “quote.”
What I liked
Jobber was strongest for:
- Quote-to-job conversion
- Scheduling after approval
- Optional line items
- Automatic follow-ups
- Customer portal
- Mobile quotes
- Markup calculations
- Estimates connected to invoices and payments
Where Jobber falls short
Jobber costs much more than Joist when the business only needs estimates.
Advanced quote tools may require Grow or Plus rather than the least expensive plan. Job costing is also restricted to eligible higher plans.
The final cost can rise when the company adds employees, marketing tools, or automation.
Best for
Choose Jobber when you run a service business and need approved estimates to flow directly into scheduling, field work, invoicing, and payment.
My verdict: Best for quotes connected to service operations.
3. PandaDoc: Best for Detailed Sales Proposals
PandaDoc was the most capable option for businesses that needed proposals rather than basic estimates.
A quote usually focuses on scope and price. A proposal may also contain:
- Cover page
- Company introduction
- Customer problem
- Recommended solution
- Project process
- Deliverables
- Timeline
- Case studies
- Pricing
- Contract terms
- Electronic signature
PandaDoc provides templates, content libraries, pricing tables, product catalogs, e-signatures, document tracking, and payment options.
Proposal Test
PandaDoc created the most polished presentation in the comparison.
I could combine reusable content with customer-specific information.
For example, a marketing agency could build a proposal containing:
- Executive summary
- Current challenges
- Recommended strategy
- Monthly deliverables
- Optional services
- Pricing
- Contract period
- Signature section
That is much more persuasive than sending a spreadsheet or one-page estimate.
Interactive Pricing Tables
PandaDoc pricing tables can connect with a product catalog and present products, services, discounts, quantities, and optional packages. Customers may be shown several pricing choices within the same proposal.
Internal cost and profit-margin columns can also be visible to the seller without being shown to the customer on supported plans.
Electronic Signatures and Payments
Customers can approve proposals through electronic signatures.
PandaDoc can also connect payments to quote totals through supported payment integrations and plans.
This makes it possible to collect a deposit or first payment immediately after acceptance.
Document Tracking
Proposal software can show whether a customer opened or interacted with the document.
That information may help a salesperson decide when to follow up.
It does not guarantee that the customer is interested, but it provides more visibility than emailing a PDF and receiving no response.
What I liked
PandaDoc was strongest for:
- Detailed proposals
- Reusable templates
- Interactive pricing tables
- Optional packages
- Product catalogs
- E-signatures
- Document activity
- CRM integrations
- Deposits and recurring charges
Where PandaDoc falls short
PandaDoc is less appropriate for a contractor who only needs to quote a faucet replacement or painting job.
Its pricing is generally seat-based, and more advanced pricing-table and content-library capabilities are reserved for higher plans.
It also does not replace job scheduling, dispatching, or accounting software.
Best for
Choose PandaDoc when your business sells consulting, agency work, software, professional services, B2B contracts, or complex projects that require a persuasive proposal.
My verdict: Best for sales proposals and B2B quoting.
4. QuickBooks Online: Best for Quotes Connected to Accounting
QuickBooks Online was the strongest option when estimates needed to become part of the company’s accounting records.
QuickBooks supports estimates, invoices, payment tracking, income and expense records, and financial reporting. Its US plans currently have regular prices beginning at $38 per month for Simple Start, with temporary introductory promotions sometimes available.
Estimate-to-Invoice Test
QuickBooks can convert an accepted estimate into an invoice, saving time and linking the transactions.
When a deposit is requested through the estimate, the estimate can become available for invoice conversion after the customer accepts it and pays the deposit.
This helps keep the accounting records consistent.
Accounting Connection
QuickBooks was much stronger than standalone quoting software for:
- Bank transactions
- Expenses
- Vendor bills
- Accounts receivable
- Financial statements
- Sales tax
- Cash-flow tracking
- Bookkeeping
A small business may prefer QuickBooks when estimates, invoices, payments, and financial records all need to remain in one accounting platform.
Estimate Customization
QuickBooks allows businesses to create and customize estimates and later track the related invoicing activity.
However, the presentation is more financially focused than proposal-focused.
It is appropriate for straightforward service and product estimates, but less compelling for a detailed sales pitch.
What I liked
QuickBooks Online was strongest for:
- Estimates connected to accounting
- Estimate-to-invoice conversion
- Deposits
- Payment tracking
- Customer balances
- Expense management
- Financial reports
- Sales tax support
Where QuickBooks falls short
QuickBooks is not primarily sales proposal software.
It offers fewer design and content options than PandaDoc and fewer field-service features than Jobber or Housecall Pro.
The monthly cost can also rise significantly when the business needs more users, bill management, project profitability, inventory, or advanced reports.
Best for
Choose QuickBooks Online when your estimate must connect directly to bookkeeping, invoicing, expenses, taxes, and financial reporting.
My verdict: Best accounting-first quoting software.
5. Housecall Pro: Best for Growing Home Service Teams
Housecall Pro combines estimates with scheduling, dispatching, customer records, pricebooks, invoices, and payments.
Its official pricing begins at $59 per month with annual billing. Current standard-plan information lists Basic at $59 per month annually for one user, Essentials at $149 annually for up to five users, and MAX at $299 annually for up to eight users.
Field Estimate Test
Housecall Pro worked well for technicians preparing estimates inside a customer’s home.
The technician could use an established pricebook rather than manually calculating every service.
Its pricebook tools support standardized services and material markups, helping companies quote more consistently across multiple technicians.
Visual Proposals
Estimates are included in the Housecall Pro subscription, but its enhanced visual sales proposal product can cost extra on Basic and Essentials plans.
That distinction matters.
A business should confirm whether the standard estimate is sufficient or whether it needs the optional sales-presentation tools.
What I liked
Housecall Pro was strongest for:
- Technician estimates
- Flat-rate pricebooks
- Material markups
- Scheduling after approval
- Customer communication
- Good-better-best presentations
- Deposits and payments
- Multi-technician service companies
Where Housecall Pro falls short
Housecall Pro can become expensive when a company adds users, advanced sales proposals, communication tools, reporting, or other products.
It may also be excessive for a solo business that only sends a few estimates each month.
Best for
Choose Housecall Pro when several technicians prepare quotes, and the business needs estimating connected to dispatching, customer updates, invoices, and payments.
My verdict: Best for growing home service teams.
6. FreshBooks: Best for Freelancers and Time-Based Services
FreshBooks is a general invoicing and accounting platform that also supports estimates.
It works particularly well for businesses that quote projects based on labor hours or professional services.
Examples include:
- Consultants
- Designers
- Photographers
- Writers
- Virtual assistants
- Marketing freelancers
- Maintenance professionals
- Small agencies
What I liked
FreshBooks can help businesses:
- Create estimates
- Track time
- Convert estimates into invoices
- Request deposits
- Send reminders
- Track expenses
- Accept payments
Its interface is usually easier for non-accountants to understand than a full bookkeeping system.
Where FreshBooks falls short
FreshBooks does not provide contractor pricebooks, dispatching, technician schedules, or advanced interactive proposal tools.
It is strongest when the business sells time and expertise rather than a large catalog of products and field services.
Best for
Choose FreshBooks when you quote projects based mainly on hours, retainers, or professional-service fees.
My verdict: Best for freelancers and time-based estimates.
7. Zoho Invoice: Best Free Quoting Option
Zoho Invoice is a practical option for businesses that need professional estimates and invoices without another monthly subscription.
It can support:
- Estimates
- Customer records
- Itemized pricing
- Taxes
- Discounts
- Expiration dates
- Customer portals
- Estimate-to-invoice conversion
- Payment reminders
- Online payment integrations
What I liked
Zoho Invoice provides enough functionality for a new small business that has outgrown Word documents and spreadsheet templates.
Customers can receive a more professional estimate, review the details, and later receive an invoice through the same general system.
Where Zoho Invoice falls short
Zoho Invoice is not a complete sales, field service, or accounting platform.
The business may still need separate tools for:
- Appointment scheduling
- Dispatching
- Detailed proposals
- Customer relationship management
- Full bookkeeping
- Job costing
- Inventory
Best for
Choose Zoho Invoice when you need professional estimates and basic invoicing but cannot justify a paid quoting platform.
My verdict: Best free quoting option.
My Final Rankings
Best for contractors: Joist
Joist was the fastest and most contractor-friendly platform for creating estimates from the field.
Best for service businesses: Jobber
Jobber provided the strongest connection between quoting, scheduling, jobs, invoices, and payments.
Best for proposals: PandaDoc
PandaDoc created the most polished and interactive documents for B2B and professional-service sales.
Best for accounting: QuickBooks Online
QuickBooks connected estimates directly to invoicing, bookkeeping, customer balances, and financial reporting.
Best for growing home service teams: Housecall Pro
Housecall Pro gave technicians standardized pricing and connected estimates to the full service workflow.
Best for freelancers: FreshBooks
FreshBooks was the simplest option for estimates based on hours and professional services.
Best free option: Zoho Invoice
Zoho Invoice provided solid estimate and invoice tools without an ongoing software subscription.
Features Small Businesses Should Test
Before subscribing, create several realistic estimates.
A Basic Quote
Include:
- Service description
- Quantity
- Unit price
- Labor
- Materials
- Taxes
- Discount
- Total
- Expiration date
Check whether the customer can understand it on a phone.
Optional Services
Create a quote with one required service and several optional upgrades.
Confirm that the customer can choose options without approving unwanted work.
Deposit
Request a deposit and verify that the remaining balance is calculated correctly.
For example:
|
Description |
Amount |
|
Approved project total |
$10,000 |
|
Required deposit |
$3,000 |
|
Remaining balance |
$7,000 |
Markups
Enter an internal material cost and apply a markup.
Confirm that the customer sees the selling price rather than your cost or internal margin.
Electronic Approval
Approve the estimate from the customer’s perspective.
Check what the customer receives afterward and whether the approval date is recorded.
Quote Follow-Up
Leave an estimate unapproved.
Test the reminder, expiration, and follow-up tools.
Estimate-to-Invoice Conversion
Convert an approved estimate into an invoice.
The customer, scope, items, prices, taxes, deposit, and terms should carry over correctly.
What a Small-Business Estimate Should Include
A professional estimate should usually contain:
- Business name
- Logo
- Contact information
- Customer name
- Service or project address
- Estimate number
- Issue date
- Expiration date
- Scope of work
- Itemized labor
- Itemized materials or products
- Optional services
- Taxes
- Discounts
- Deposit requirement
- Estimated timeline
- Exclusions
- Payment terms
- Approval section
- Signature where appropriate
Avoid descriptions such as “repair work” or “marketing services.”
Use a clearer scope such as:
Diagnose the reported electrical fault, replace one damaged breaker if required, test the affected circuit, and label the completed work.
The estimate should make clear which work is included and which conditions may result in additional charges.
Common Quoting Mistakes
Sending One Unexplained Total
Customers may assume the price is arbitrary when they cannot see what it includes.
Use clear line items or grouped project phases.
Underpricing Labor
Labor is more than the time spent performing the visible work.
Pricing may also need to cover preparation, travel, purchasing, cleanup, administration, warranty risk, payroll costs, and overhead.
Forgetting Materials and Small Charges
Small fittings, disposal fees, delivery, permits, and payment-processing costs can reduce the job’s profit when they are repeatedly omitted.
Hiding Important Exclusions
Clearly state what is not included.
For example:
- Permit fees not included
- Repairs to concealed damage quoted separately
- Customer responsible for clearing the work area
- Painting and drywall repair excluded
Offering Too Many Options
Options can help customers choose, but an excessive number can create confusion.
Use a small number of clearly differentiated packages.
Failing to Add an Expiration Date
Material costs and availability can change.
An expiration date prevents an old quote from remaining open indefinitely.
Starting Work Without Approval
Do not rely on a casual verbal conversation for significant work.
Use electronic approval, a signature, or another clearly documented acceptance process.
Forgetting to Follow Up
A customer who has not approved the quote may be busy rather than uninterested.
Use a professional follow-up schedule without sending excessive reminders.
Conclusion
After testing the leading options, Joist was the best quoting software for contractors and very small service businesses.
It allowed estimates to be created quickly from a phone, included contractor-specific pricing tools, captured customer approval, and connected accepted work to invoices and payments.
Jobber was the better choice when quotes needed to flow directly into scheduling and field service management. PandaDoc was strongest for detailed proposals that needed persuasive content, interactive pricing, and electronic signatures.
QuickBooks Online made the most sense when estimates needed to connect to complete accounting records. Housecall Pro was better for growing home service teams using standardized pricebooks, while FreshBooks worked well for freelancers billing professional time. Zoho Invoice remained the strongest free option.
Before choosing software, run one real estimate through each finalist.
Create the customer. Add labor and materials. Apply a markup. Include an optional upgrade. Request a deposit. Send the document. Approve it from the customer’s phone. Convert it into an invoice.
The best quoting software is not simply the tool that produces the most attractive estimate.
It is the platform that helps you price work accurately, explain the value clearly, receive approval quickly, and move the customer into the next stage without entering everything again.
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